ESP Safety Pvt. Ltd.
Office 1513, 15 th Floor, Eros Corporate Tower, Nehru Place, New Delhi, 110019, INDIA
Phone: +91 11 422 35031
Fax:     +91 11 4223 5222
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Website: www.esp-safety.in

ESP Safety Pvt. Ltd. is an Equal Opportunity and Affirmative Action Employer.

ESP Safety Pvt. Ltd. is seeking candidates who are able to work in a growing, fast-paced entrepreneurial environment, demonstrate excellent leadership skills, and are committed to providing quality products and services to our customers.

We offer a very competitive compensation and benefits package. Interested candidates should send a cover letter and resume to ESP Safety Pvt. Ltd.

Technical Support or Applications Engineer

Key Responsibilities:

  • Act as primary point of contact for all incoming technical and customer support inquiries relating to gas and flame detectors
  • Perform testing of detector units in the environmental chamber, collect test data, and provide to the Firmware Engineers
  • Perform unit calibration for specific gases
  • Perform unit calibration for flame detectors
  • Run temperature compensation routines for certain detectors
  • Perform re-programming of firmware
  • Provide customer support on technical issues over the phone or via e-mail
  • Trouble-shoot returned units from customers in the field and identify the problem to be resolved.
  • Travel to key customers and regional offices to undertake product installation, support, and training. Develops customer relationships and understands customer needs.
  • Work with Sales and Engineering team to resolve customer issues. Report directly to our management on issues and problem-solving results. 

Qualifications:

  • AS in Engineering or Sciences required, BS preferred.
  • At least five years experience as a Technical Support Engineer in a related field, or equivalent technical experience in an instrumentation device company.
  • Excellent interpersonal, written and verbal communication skills
  • Able to use required Hand and Motorized Maintenance Tools such as: Multimeter, O’scope, Calipers, soldering iron, etc.
  • Must know how to solder and de-solder.
  • Must be able to read schematics.
  • Must be able to lift boxes up to 50 pounds and be able to perform other physical tasks.
  • Strong English skills, written and spoken.
  • Strong mechanical and electrical background.

C-42, Okhla Industrial Area Phase-II, New Delhi 110020, INDIA

Phone:  +91 11 41328005

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Unit No: 710; Exim Link Complex, Goregaon Link Road, Opposite Indira Container Yard, Nahur-Bhandup (W) Mumbai - 400 078.

Phone:  +91 93 24727788         +91 22 67082735

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